For the millions of Americans needing help every day – from locating financial assistance during a family crisis, to finding adequate care for an aging parent, to searching for the highest-quality child care – 2-1-1 is an easy-to-remember number connecting them quickly to essential community resources.
2-1-1 is an easy to remember telephone number that, where available, connects people with important community services and volunteer opportunities.
In 2008, 2-1-1 services in the United States answered more than 14 million calls. The implementation of 2-1-1 is spearheaded by United Ways and information and referral agencies in states and local communities. United Way of America (UWA) and the Alliance for Information and Referral Systems (AIRS) strongly support federal funding so that every American has access to this essential service.
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